Privacy Policy

 

Privacy Policy Overview 

Citimachinery is strongly committed to protecting the privacy of its website users and customers. This privacy policy outlines the specific information we collect from our customers using this website. It discusses, how we use this information, and the options our customers have in sharing this information with when using this site. 

Citimachinery is strongly committed to protecting its website users and customers as it considers protecting the customer’s privacy a significant part of its experience with its customers and users of its website. Citimachinery is the sole owner of the information collected on this site. The company will never sell, share, or rent this information to others parties. The company collects information from customers at different times and stages of engagement via the website. 

Order 

When placing an order, Citimachinery will request personal information, from the customer, on the order form used in the shopping cart. Contact, that is, name, address, email, etc. and payment information such as credit card number and expiration date are requested. This information is used for billing purposes and to fill the customer’s order. In case of any trouble processing an order, the company will use this information to contact the customer. Credit card transactions are processed using the company’s own Internet merchant account and authorized via a third party payment gateway system. The payment gateway is an authority in trusted modular payment solutions and security systems on the Internet. 

Cookie 

Citimachinery will store a persistent cookie so that customers may retrieve the products in their shopping cart with no need to go through re-choosing all of them again. However, the cookie will eventually expire if there is no activity in the cart, e.g. view, add to, etc., for a number of days. This website’s cookies do not contain any personally identi able information. If a user rejects the cookie, they may still use our site, but the user will experience limited functionality in some areas of our site. For example, the user will not be able to process an order through our shopping checkout area. 

Sharing 

We use third party shipping companies, e.g. mail, UPS, etc. to ship orders, and a third party credit card payment processing system to bill users for goods and services. These companies do not retain, share, store or use personally identi able information for any secondary purposes. 

Links 

This web site may contain links to other sites. Please be aware that Citimachinery is not responsible for the privacy practices of such other sites. Citimachinery encourages its users to be aware when they leave its site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Citimachinery. 

Newsletter/Bulletin

 For a customer who wishes to subscribe to the company’s newsletter or bulletin, the company will ask for their email address. Please see our choice and opt-out below. 

Security 

This website takes every precaution to protect users’ information. When sensitive information is submitted via the website, the information is protected both online and off-line. On the registration/order form, users may have to enter sensitive information such as credit card number and/or contact information, such information is encrypted and is protected with 128 bit encryption software over an SSL connection. While on a secure page, such as our shopping cart checkout forms, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer is displayed as locked. 

Notification of Changes 

Whenever there is a change to the company’s privacy policy, the company will inform the users about these changes to make sure that the users are fully aware of such changes. The users will be made fully aware if the information the company collects, how it uses the information, and under what circumstances, if any, it can disclose it. Citimachinery will use information in accordance with the privacy policy under which the information was collected. 

Your Feedback 

At Citimachinery, your privacy is extremely important. If you have any questions about the privacy statement, the practices of this site, or your dealings with us, please contact us and let us know. Thank you.